Wednesday, December 09, 2020

Privacy Policy Updated - Data Retention and Deletion (News)

We have updated the Privacy Policy 

The following section has been added to 

Data Retention and Deletion

Feng-GUI services has a Data Retention policy that specifies how long customer data is retained after deletion.

Data Retention

The period of time your uploaded files and reports are available to you in your account is '3 months' for monthly subscription and '12 months' for annually subscription.

Subscription Retention

To maintain security, limit data retention, and protect the privacy of our users, Feng-GUI accounts are generally deleted after 2 years of inactivity.
Inactivity means the user have no active plans and hasn’t used the service.
Once the subscription is outdated, you will have to log in to your account and upload or analyze an image, at least once every 2 years.
In case you have active plans, the account will not be closed because of being unused.

Evaluation Account Retention

Evaluation accounts are being deleted 30 days after creation.
For a free evaluation, your account moves into a grace status for 30 days.
During this grace period, you can purchase a Plan.
If you decide not to buy, you can either cancel your trial or let the grace period expire, and your trial account information and data is deleted.